Condensation Notice
Did you know when your heat pump is running in Air Conditioning mode, it is normal for it to expel condensation water.
Water Conservation
The Stage 1 Watering Schedule from the Water Conservation Bylaw No. 4099 for the Regional Water Supply System is in effect every year from May 1 – September 30.
Flushing Notice to Westhills Residents
Please be advised that SSL will be flushing the water mains in your neighbourhood, during regular business hours, from Tuesday, April 14th to Monday, April 20, 2026. Flushing is a regular part of annual system maintenance which helps keep our drinking water safe and clean. It is also undertaken to verify the reliability of all fire hydrants and perform repairs if needed.
Canada Post Strike
SSL would like to inform you that a service disruption at Canada Post is currently affecting the timely delivery of mail.
Irrigation Impacts – Protecting our Water Supply Infrastructure
In recent summers, water systems have struggled with sudden spikes in demand when many irrigation systems start simultaneously, typically at 4:00am, 5:00am and 6:00am on lawn watering days. These rapid increases can double water use instantly, straining the systems ability to maintain flow, pressure, and water quality.
Winter Heating Tips
With the arrival of cooler weather, here are some HEATING TIPS to help meet your preferred level of thermal comfort and energy usage during the winter.
Going on Vacation?
If you plan to be away from home during colder times of the year when heating is typically required,
feel free to contact us to discuss the best vacation settings for your system.
December 17, 2024
Residential Watering Schedule
The Stage 1 Watering Schedule of the Water Conservation Bylaw for the Regional Water Supply System (Greater Victoria) is in effect May 1 through September 30, each and every year, unless more stringent water conservation measures are required.
Good Practice
SSL would like to remind you that it’s good practice to do periodic visual inspections of your mechanical room to help identify any potential issues (e.g. water leaks, blocked floor drains) between scheduled maintenance appointments.
Water Service Notice
SSL and Westhills will be performing water system upgrades in your neighbourhood on Thursday, February…