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(250) 391-7260

Buying or Selling a Property?

All utility charges are made against a specific property as opposed to an individual person and the current property owner is responsible for accounts unpaid by the previous owner. If you are buying or selling a property, please contact us as an adjustment may be required as part of the sale. You may also complete one of our Utility Account Adjustment forms below and send by email to:

Contact Us

Please do not hesitate to contact us with any questions or concerns:

  • We can be reached anytime by phone (250-391-7260) or email (
  • Our office is open weekdays from 8:30 AM to 5:00 PM with live dispatchers available to take urgent service calls anytime during evenings, weekends and holidays.
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