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(250) 391-7260

Rates and Fees

The water and energy services provided by SSL were established under the City of Langford’s multi-utility bylaw.  Rates for both energy and water services are set by the City of Langford and energy rates for Paradise Falls customers are approved by the British Columbia Utilities Commission. With respect to its energy service, SSL is a public utility under the Utilities Commission Act and is regulated by the BC Utilities Commission. Please see our SSL Rate Schedule for a current list of our most standard charges.

Energy Rates:

CES thermal energy consumption is measured in kilowatt-hours (kWh) and billed on a two-tier rate similar to that of BC Hydro. The following rate structure applies to each 1-month billing period:

  • First 675 kWh used – $0.0955/kWh
  • All additional usage – $0.1390/kWh

Monthly service connection fees are as follows:

  • For 25 mm Service Connections* $8.35/month
  • For 37 mm Service Connections $16.37/month
  • For 50 mm Service Connections $26.17/month

*Most single-family homes have a 25 mm energy service connection.

Monthly Heat Pump Lease:

  • $62.37/month

*All fixed charges are prorated to the number of days in each billing period. 

Water Rate:

2024 residential water rate:

  • $2.6927 per cubic metre (thousand litres)​

Monthly service connection fees may apply to certain strata and commercial customers. Please consult your water bill or our rate schedule to determine the applicable charge.

Contact Us

Please do not hesitate to contact us with any questions or concerns:

  • We can be reached anytime by phone (250-391-7260) or email (
  • Our office is open weekdays from 8:30 AM to 5:00 PM with live dispatchers available to take urgent service calls anytime during evenings, weekends and holidays.
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