Alerts & Announcements

CRD Temporarily Transfers Reservoirs

From December 5, 2016 to approximately December 16, 2016, the Capital Regional District (CRD) will be transferring the source of supply for the Greater Victoria Water system from Sooke Lake Reservoir to the Goldstream Reservoir System in order to inspect the Kapoor Tunnel.

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Possible Mail Strike

A possible Canada Post labour disruption may occur. This could impact the delivery of our lettermail invoices or payments being mailed to SSL-Sustainable Services Ltd.

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Are you Going on Vacation?

If you plan to be away from home during colder times of the year when heating is typically required, feel free to contact us to discuss the best vacation settings for your system.

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Contact Us

Please do not hesitate to contact us with any questions or concerns:

  • We can be reached anytime by phone (250-391-7260) or email (
  • Our office is open weekdays from 8:30 AM to 5:00 PM with live dispatchers available to take urgent service calls anytime during evenings, weekends and holidays.