Alerts & Announcements

Did you know when your heat pump is running in Air Conditioning mode, it is normal for it to expel…

Effective June 1, 2022, heat pump rental/lease rates will be changing.  This adjustment is necessary due to the cumulative effects…

Please be advised that SSL will be flushing the water mains in your neighbourhood during the week of Monday, June 14th to Friday, June 18th, 2021. Flushing is a regular part of annual system maintenance which helps keep our drinking water safe and clean. It is also undertaken to verify the reliability of all fire hydrants and perform repairs if needed.

Victoria, BC – The Capital Regional District (CRD) Integrated Water Services advises residents that a stronger than usual chlorine smell and taste may be noticed until the end of January in some parts of Greater Victoria, as the result of maintenance activities related to the disinfection process that will be completed by January 18, 2021.

From December 5, 2020 to approximately December 13, 2020, the Capital Regional District will be transferring the source of supply for the Greater Victoria Water system from Sooke Lake Reservoir to the Goldstream Reservoir System in order to inspect the Kapoor Tunnel.

Please be advised that SSL will be flushing the water mains in your neighbourhood on Wednesday, October 21st, and Thursday, October 22nd, 2020. Flushing is a regular part of annual system maintenance which helps keep our drinking water safe and clean. It is also undertaken to verify the reliability of all fire hydrants and perform repairs if needed.

With the ongoing COVID-19 (coronavirus) pandemic, we want to assure you that our team is actively monitoring this unprecedented situation and taking the appropriate measures.  Fortunately, utility providers like SSL are fundamentally structured to observe a high level of operational resiliency, ensuring that essential services continue to be delivered in times of adversity.

On September 4, 2018, SSL filed with the BCUC an application to register the Westhills Thermal Energy System (Westhills TES) as a Stream A Thermal Energy System (TES).  This application was made in accordance with the BCUC Thermal Energy Systems Regulatory Framework Guidelines (TES Guidelines).

Please be advised that SSL will be flushing the water mains in your neighbourhood on Wednesday, November 13th, 2019. Flushing is a regular part of annual system maintenance which helps keep our drinking water safe and clean. It is also undertaken to verify the reliability of all fire hydrants and perform repairs if needed.

Please be advised that we will be performing maintenance work on the Westhills water system between Tuesday, December 4^th and Wednesday, December 12^th, 2018.

A possible Canada Post labour disruption may occur as early as midnight on Monday, October 22, 2018. This could impact the delivery of SSL lettermail invoices or payments being mailed to SSL.

From December 11^th, 2017 to approximately December 19^th, 2017 the Capital Regional District (CRD) Integrated Water Services will be transferring the source of supply for the Greater Victoria Water system from Sooke Reservoir to Goldstream Reservoir in order to inspect the Kapoor Tunnel.

CRD Parks & Environmental Services in partnership with the Irrigation Industry Association of BC offer free introductory irrigation workshops to homeowners in the Capital Region connected to the Sooke Lake Reservoir water supply.

From December 5, 2016 to approximately December 16, 2016, the Capital Regional District (CRD) will be transferring the source of supply for the Greater Victoria Water system from Sooke Lake Reservoir to the Goldstream Reservoir System in order to inspect the Kapoor Tunnel.

A possible Canada Post labour disruption may occur. This could impact the delivery of our lettermail invoices or payments being mailed to SSL-Sustainable Services Ltd.

The Westhills YMCA/YWCA grand opening will take place on Saturday, May 14, 2016 from 12:00 pm to 3:00 pm.

Local company Accent Refrigeration was recently awarded first place in its category for Westhills Arena, a facility with ties to the community.

If you plan to be away from home during colder times of the year when heating is typically required, feel free to contact us to discuss the best vacation settings for your system.